Skip to main content

How do you review a suspected violation?

Our system flags possible violations automatically, and a person always reviews them. A flag is not a decision.

  • We email you describing the trades and the rule involved, and you have 7 days to reply before we decide. The account may be paused meanwhile.

  • Where only some trades broke a rule, we remove those trades and recalculate the reward, instead of cancelling it.

  • Fraud, chargebacks, KYC fraud, group IP sharing, account management and passing services lead to immediate closure of all accounts, without the notice period.

Did this answer your question?